Leading in a Hybrid Environment

Case Study: Johnson & Johnson

Background

About Johnson & Johnson

Johnson & Johnson, is a leader in healthcare innovation. However, like many companies in this current environment, they were experiencing workplace difficulties after the pandemic. A Senior Executive of J&J was facing challenges bringing staff back to work post COVID.

J&J engaged The Leader’s Evolution to elevate the issues, identify pain points, and recommend specific solutions.

Challenges

Senior Leaders are facing struggles in figuring out the optimal hybrid work environment
Team members have become resistant to change making implementation of new plans difficult

Groups are lacking connection and therefore lacking commitment to a shared purpose

Solution

Through evaluations, interviews, and coaching, The Leader’s Evolution identified what differentiated the team and what was needed to reinvigorate the work environment.

Performed consultative interviews with Senior Functional Leaders
Performed group coaching sessions with managers and staff to get to the root cause of challenges and frustrations
Provided specific and actionable recommendations to create a more vibrant and productive environment for in office work
Coached Senior Leaders through communication and implementation of the changes

Results

J&J’s experience with The Leader’s Evolution brought leaders and teams together to create optimal work environments post-COVID.

Results for Key Leaders

After working with us Johnson & Johnson Leaders were able to take targeted action to address the concerns and frustrations of their teams.

Our work supported the leaders through open communications and being clear about what they heard and what they were doing to fix it – both in public forums (town halls) and direct communications from leaders to their teams
Overall morale and engagement were immediately improved
Trust across leaders and their teams increased significantly

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